Clarion Claims

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Insurance

Accident & health, handled independently.

Clarion will be Australia's first independent administrator offering specialist accident & health claims management. For agencies writing personal accident, income protection, group schemes and embedded A&H, that makes us the only compliant independent option in the market.

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  • Personal accident and income protection
  • Group and embedded schemes
  • Vulnerable customer protocols
An accident and health claim reviewed with medical evidence on file.
What we administer

Benefit decisions that stand up to review.

01

Personal accident

End-to-end management from first notice through to benefit payment and closure.

  • Intake and eligibility assessment
  • Medical evidence collection and review
  • Benefit calculation and payment management
  • Internal dispute resolution and AFCA escalation
02

Income protection

Medical assessment expertise combined with compliant decision processes and ongoing benefit management.

  • Initial disability and incapacity assessment
  • Ongoing claim review and benefit continuation
  • Return-to-work coordination
  • Rehabilitation case management
03

Group schemes and embedded A&H

High-volume administration for corporate schemes, affinity programmes and embedded insurance products.

  • Group personal accident scheme administration
  • Employer and scheme manager reporting
  • Per-member reporting and scheme-level management information
  • Volume-based pricing aligned to scheme size
04

Claimant support

The parts of an A&H claim that decide whether a claimant feels fairly treated.

  • Dedicated protocols for hardship and vulnerability
  • Interpreter and accessible communication services
  • Claims pattern analysis and anomaly flagging
  • Complaint register with IDR responses and AFCA workflow
Status
Accident & health is a capability we are standing up now, with foundation clients. If you are writing A&H and placing claims with a generalist, this is the conversation to have early.

Clarion Claims — accident & health

Interested as a foundation client?

Tell us the classes you write and the volumes behind them, and we will show you the workflow and the reporting we would build for them.

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