Every decision is documented.
Loss cause, coverage, red flags. Each step follows a path rather than handler instinct, and every decision is captured, timestamped and auditable. When your auditor asks, the answer is already on file.
Australian-owned and independent
Claims, without the noise.
We run the whole claim — first notice to finalisation — for insurers, underwriting agencies, brokers and fleet operators. One record, one accountable team, and a platform built for Australian obligations rather than configured for them afterwards.
- ISO 27001:2022 · AU-hosted
- GICOP and CPS 230 built in
Why Clarion
Most administrators manage activity. We manage outcomes.
Clarion is Australian-owned and independently held, and the service was designed here for the obligations that apply here — not adapted from somewhere else. Here is what that changes.
Compliance is built in, not bolted on.
GICOP timeframes run as live clocks. The AFSL obligation register updates itself. ASIC reporting is one click. It is not a feature — it is how the platform works.
You see what we see.
In real time, not a monthly PDF. Every action, document and decision appears in your portal the moment it happens.
Independent means independent.
No parent company. No insurer, broker, adjuster, lawyer, repairer or hire interests. Our only obligation is to the outcome.
Specialists, not generalists.
Fleet motor, insurance motor, property, accident & health. Each class has its own handlers and its own workflow.
Lower cost per claim, by design.
Structured workflows, intelligent triage and an onshore-led hybrid delivery model. Australian data residency and ISO 27001:2022 are included, not priced as add-ons.
Who we serve
We built this around your world, not ours.
Fleet operators, fleet management companies, insurers, underwriting agencies and brokers each worry about different things. The service is shaped to each.
Corporate & self-insured fleets
You carry the risk. We carry the claims — first notice, repair, replacement vehicle, recovery and monthly reporting.
Learn moreFleet management companies
You manage the fleet. We manage the claim, on a per-vehicle-per-month price with a live dashboard behind it.
Learn moreInsurers
High frequency, complex liability, multi-vehicle incidents. Commercial, government and heavy vehicle claims at volume.
Learn moreMGAs & underwriting agencies
Claims handled to your delegated authority, with the code obligations and the penalties sitting with us under contract.
Learn moreBrokers
One front door for client claims, routed to the right insurer or agency and chased until it moves.
Learn moreHow the models work
Full TPA, or a hybrid where your team runs the claims and assigns some to us.
Learn moreHow it works
Two ways to work with us.
The same system supports both. The difference is who handles the claims.
Ready to raise the standard?
Whether you are an underwriting agency looking for a claims partner, a fleet operator that needs specialist accident management, or an insurer testing outsourcing — we would like to talk.