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Fleet and insurance

Recoveries flagged. At intake.

Most recovery value is lost in the first week, when nobody is looking for it. The evidence that proves fault is at the scene, and it is gone by the time a closed file gets reviewed. We flag the opportunity at lodgement and keep the evidence from the start.

  • Flagged at lodgement, not at closure
  • Pursued in-house, not handed off
  • Limitation dates tracked automatically
A recovery opportunity flagged on a claim at the point of lodgement.
How we work recoveries

A discipline, not a clean-up task.

01

Flagged at the scene

Clara reads the lodgement and raises a recovery signal while the driver is still at the scene — so the photos, the other party's details and the witness are captured while they exist.

  • Recovery opportunity identified at first notice
  • Scene evidence preserved against the claim
  • Third-party and witness detail captured at lodgement
02

Pursued in-house

We do not hand subrogation to a panel and wait. A dedicated workflow runs demands, negotiation and settlement within authority.

  • Subrogation across all motor and property classes
  • Third-party demands issued and chased
  • Injury matters referred to the legal panel
03

Not-at-fault intervention

Where your driver is not at fault, we intervene early so the cost does not land on your programme in the first place.

  • Not-at-fault third-party intervention
  • Uninsured loss recovery for fleet clients
  • Under-excess and self-insured excess handled separately
04

Limitation dates, tracked

Limitation periods are tracked on the claim with automated alerts, so a recovery is never lost to a date nobody was watching.

  • Automated alerts ahead of each limitation date
  • Recovery performance reported alongside cost
  • Full audit trail on every demand and response
The point
Speed at intake. Value at the end. A recovery that is identified on day one is a different conversation from one discovered at closure.

Clarion Claims — recoveries

How much are you leaving behind?

Give us a closed cohort and we will tell you what we would have flagged at intake, and what was still recoverable when the file closed.