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Fleet and insurance

We build the panel. Then we hold it to account.

A repairer panel is only worth what it is audited to. Ours is managed against rate, quality and turnaround benchmarks — and repairers connect through the systems they already use, so quotes and job progress land on the claim without anyone retyping them.

  • 150+ light-motor repairers
  • 83 heavy-vehicle repairers
  • Metro and regional coverage
A vehicle in a modern repair workshop with the job tracked on the claim.
What network management means here

Allocation, audit and consequence.

01

Matched to the vehicle, not the postcode alone

Jobs are allocated on vehicle type, location and current capacity, so the right shop gets the right work and the queue does not become the plan.

  • Passenger and light commercial through to heavy commercial and last mile
  • Specialist repairers for EV, prestige and ADAS-equipped vehicles
  • Capacity planning across the panel, not per site
02

Quality and method audited

Repair method, parts and finish are audited rather than assumed, and underperformers come off the panel.

  • Repair method, parts and cost validation
  • Turnaround benchmarks enforced and reported
  • Accreditation reviewed, not granted once
03

Cost containment that holds

Invoices are validated against the authorised amount. Payment cannot vary from the approved estimate.

  • Preferred rates negotiated and applied automatically
  • Invoice validation against authority
  • Supplement control through pre-existing damage separation
04

Connected to the claim

Quotes, assessments, authority and job steps flow into the same record the fleet manager and insurer are looking at.

  • Repairers work in the systems they already have
  • Live job timeline shared with the driver and the fleet
  • Valet pick-up and delivery coordination
Why it matters

Days off road is the number that actually costs you.

Indemnity spend is visible and gets attention. Downtime is usually absorbed somewhere else in the business and never lands on the claims report — which is why it drifts.

We track turnaround against benchmark per repairer and per vehicle class, surface the jobs that are slipping before they breach, and report days off road alongside cost rather than instead of it.

  • Turnaround benchmark per repairer, reported monthly
  • Replacement vehicles managed to entitlement and closed on time
  • Heavy and last-mile prioritised, where downtime costs most

Already have a panel?

We can manage and audit the network you have, or build one where coverage is thin. Most clients end up with a mix of both.