Map the rules
Pathways, excess levels, authority limits and replacement-vehicle entitlement are configured per client and per site. Settings, not code — so this is a workshop, not a development project.
Home / How it works
How it worksHand over the whole claim, or just the hard part.
Outsourcing is usually presented as all or nothing, which is why a lot of good conversations stop early. There are two ways in, and plenty of clients start with the second and move to the first.
- Modular by design
- Your systems or ours
- Transition planned before anything moves
The two models
Pick the one that matches what you already have.
Full TPA model
We run the claim end to end on our platform, under your delegated authority, with the code obligations sitting with us. You get a live portal and a single accountable team.
Read moreHybrid model
You run your claims on the Clarion system and assign individual claims to our team — complex claims, disputes or overflow.
Read moreGetting started
What a transition actually involves.
Connect what exists
Fleet system, telematics and insurer connections where APIs exist, and controlled email ingestion where they do not. Nothing waits on a counterparty's roadmap.
Run in parallel first
New claims move across before open ones do, so there is never a day where a claim belongs to nobody. Reporting runs in both places until you are satisfied.
Start with a sample cohort.
We will run a month of real claims through the workflow and show you cycle time, leakage points and what the reporting looks like.