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For fleets of 20+ vehicles

Your driver reports once. We are accountable for the rest.

Every fleet accident turns into a dozen small jobs across several parties, and no single view of any of it. Clarion runs the claim from lodgement to recovery and owns the outcome — per claim or on a retainer, your choice.

  • Live dashboard
  • Monthly reporting
  • Per claim or retainer
A corporate fleet depot at night, vehicles lined up ready for the day.
In short

Clarion provides accident management for corporate and self-insured fleets in Australia. Your driver reports once, and we run the claim from lodgement to finalisation with a live dashboard and monthly reporting.

Example claimLive

Delivery van, rear-end collision

  1. Accident reported by driverdone
  2. Cover checkeddone
  3. Repair booked with repairernow
  4. Vehicle back on the roadwaiting

Owner: Clarion claims team. Visible to all parties.

The problem

Every fleet accident means chasing.

Many parties, many small jobs, no single view.

The problemWhat you get
Late reports

Drivers report late, or to the wrong person.

Less chasing

One report starts the claim, and one system shows its status.

Split information

Repairer, lessor and insurer each hold part of it.

One accountable party

Clarion owns the outcome. You do not coordinate.

Vehicles off the road

Each hand-off delays the next.

Fewer hand-offs

Less waiting between parties, and downtime reported alongside cost.

Hidden costs

Spend lands across invoices nobody reconciles.

Spend held to authority

Payment cannot vary from the approved estimate.

How a claim works

Five steps. You see each one live.

  1. Report

    The driver reports once, by phone or in the system.

  2. Check

    Clarion logs it and checks cover.

  3. Arrange

    Clarion books assessment, repair and a replacement vehicle.

  4. Follow

    Everyone works in one system. You see progress live.

  5. Close

    Clarion handles recoveries. You get a record of cost, time off the road and outcome.

Your fleet claims, live on one dashboard

Every action, document and decision shows the moment it happens. Reports export on demand.

Live claim status

Every open claim, from lodgement to close.

Integrations

Fleet systems and telematics feed claims in. Lodge by phone, portal, broker or API.

SLA and timeframe alerts

See what is on track or near breach.

Management reporting

Cost per claim, days to close, recoveries and volume.

Driver updates

Automatic SMS and email at each stage.

Full audit trail

Every decision logged and timestamped.

Claims dashboardExample data
142Open claims
98.2%Within SLA
8.4dAverage to close
CLM-2026-4481Toyota HiLux — Western SydneyIn repair
CLM-2026-4475Ford Ranger — Brisbane CBDAssessing
CLM-2026-4462Isuzu NPR — MelbourneRecovery
Who it is for

Built for organisations with their own vehicles.

You own or lease 20 or more vehicles to do your own work.

Delivery and parcelsTransport and logisticsUtilities and networksCouncils and governmentRental and tourismField services and tradesAgricultureRetail and distribution
Questions we are asked

The things people check first.

What is accident management for a self-insured fleet?

It is the handling of fleet accident claims for organisations that carry their own risk: lodgement, towing, repair, recovery and monthly reporting.

How is Clarion priced for corporate fleets?

Per claim or on a retainer, whichever suits the fleet.

Which fleets is this for?

Organisations that own or lease 20 or more vehicles to do their own work.

What does the fleet manager see?

A live dashboard with claim status, service levels, cost and time off the road, available around the clock.

What does the driver do after an accident?

The driver reports once, by phone or portal. Clarion takes it from there, including towing, hire car, repair and recovery.

Self-insured, or carrying a large excess?

Under-excess claims are where most fleet programmes lose money quietly. That is usually the first thing we look at.