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For fleet management companiesYou manage the fleet. We manage the claim.
Your customer's driver lodges, and Clarion takes it from there — towing, hire car, repair and recovery. Your team gets a live dashboard, your customer gets updates, and you get one price per vehicle per month.
- Live dashboard
- SMS and email updates
- One price per vehicle per month
Clarion manages accident claims for fleet management companies in Australia. The driver lodges, and we arrange towing, hire car and repair, pursue recoveries, and keep your team and your customer updated in a live dashboard.
Customer vehicle, side impact
- Driver lodged by phonedone
- Towing arrangeddone
- Assessment bookednow
- Replacement vehicle returnedwaiting
Owner: Clarion. Your team and your customer see the same timeline.
Claims take your team away from the fleet.
And customers judge you on how the accident goes, not on who was at fault.
Every accident means calls to drivers, repairers and hire companies.
The driver lodges once and we run the sequence.
A slow claim reflects on you, not only on the insurer.
SMS and email at each stage, to the driver and your team.
Panel, pricing and quality take constant attention.
National coverage, held to rate, quality and turnaround benchmarks.
Claim cost and time off the road are hard to forecast.
One per-vehicle-per-month figure, with no surprises on the invoice.
How a claim works
The driver lodges once. Clarion runs the rest.
Lodge
The driver lodges 24/7 by phone or portal.
Tow and hire
Clarion arranges towing from the scene and a replacement vehicle.
Repair
Clarion books the repairer and checks quotes, parts and method.
Update
The driver and your team get SMS and email at each stage.
Recover and close
Clarion pursues recoveries, then closes with a full record.
A live view of every customer claim
Your team and your customers see the same status, the moment it changes.
Live claim status
Every open claim, from lodgement to close.
Fleet system integration
Connects to your fleet management system, so vehicle and driver details flow in.
Driver updates
SMS and email at each stage, sent for you.
Management reporting
Cost, days to close and recoveries by customer. Export on demand.
Repairer panel control
National panel, rates and quality managed and audited.
Recovery tracking
Not-at-fault and uninsured loss recovery, with limitation dates.
CLM-2026-5120Customer fleet — Perth metroIn repairCLM-2026-5104Novated vehicle — AdelaideHire car outCLM-2026-5091Light commercial — NewcastleRecoveryBuilt for companies that manage other people's vehicles.
You carry the customer relationship; we carry the claim behind it.
The same system supports both.
The things people check first.
What does Clarion do for fleet management companies?
Clarion manages the accident claim from lodgement to finalisation, including towing, hire car, repair and recovery. Your team manages the fleet.
How is Clarion priced?
Clarion offers a per-vehicle-per-month price for fleet management companies.
How do drivers lodge a claim?
Drivers lodge 24/7 by phone or portal. Claims can also arrive from brokers or by API.
Can we and our customers see claim status?
Yes. A live dashboard shows every open claim, and drivers get SMS and email updates at each stage.
Does Clarion connect to our fleet management system?
Clarion supports fleet management system integration, so vehicle and driver details can flow into the claim.
Want the per-vehicle number?
Send us a fleet profile — vehicle mix, locations and last year's claim volume — and we will come back with a price and what it covers.